Last updated: 2026-05-14 · Version v1
"MockMonster", "we", "us", or "our" refers to the operator named in our Imprint. "You" or "the buyer" is the individual or entity that creates an account, browses the catalogue, or completes a purchase. By using the site or purchasing a mockup you accept these terms.
MockMonster sells digital downloadable mockup files (still images, video mockups, layered PSD-style configurations) intended to be customised by buyers with their own artwork and used in their own commercial or personal projects. The files are delivered electronically via download from your account ("My Mockups") immediately on completion of payment.
You must be 16 years or older to create an account. You agree the information you provide at signup is accurate and that you'll keep it current. You are responsible for safeguarding your account credentials and for activities under your account.
Prices shown are in EUR and include any applicable VAT for EU consumers. Tax is calculated based on the buyer's country (and US state, if relevant) using Stripe Tax and our internal computation; the exact tax amount appears on the Stripe Checkout page before you confirm payment.
All payments are processed by Stripe Payments Europe Ltd. We don't see, store, or transmit your full card number — that data goes directly to Stripe under their hosted checkout. We retain a record of the transaction ID, amount, currency, tax breakdown, and the buyer's country for tax-audit purposes (see Privacy Policy).
Subject to full payment, MockMonster grants you a perpetual, worldwide, non-exclusive, non-transferable, non-sublicensable licence to:
You may NOT:
MockMonster retains all copyright and IP in the underlying mockup files, the depicted scenes, base photography, and any included design templates. The licence above is the only right granted; no other rights are implied.
EU consumers normally have a 14-day right of withdrawal on online purchases. For digital downloads we collect, at checkout, your express consent that delivery begin immediately AND your acknowledgement that you thereby lose the right of withdrawal. By ticking both checkboxes at checkout you agree to this waiver. Full text of the wording is preserved in our Refund Policy, organised by version so you can always look up the exact text you saw at the time of your purchase.
Our refund policy is documented separately and applies in addition to these terms. See the Refund & Cancellation Policy.
We provide the service and the mockup files "as is" and "as available", without warranties of any kind, whether express or implied, including without limitation warranties of merchantability, fitness for a particular purpose, or non-infringement. We don't warrant that the service will be uninterrupted, that defects will be corrected, that the files will be free of viruses or other harmful components, or that the mockups will meet your specific creative or technical requirements.
Nothing in this section limits any non-excludable consumer rights you have under applicable mandatory law in your country of residence.
To the maximum extent permitted by applicable law, MockMonster's total cumulative liability to you for any claim arising out of or relating to these terms or the service — whether in contract, tort, or otherwise — is limited to the amount you paid us in the 12 months immediately preceding the event giving rise to the claim.
In no event will MockMonster be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages — including loss of profits, revenue, data, business, or goodwill — even if we've been advised of the possibility of such damages.
This cap doesn't apply to liability that cannot lawfully be excluded — e.g. liability for fraud, gross negligence, or death/personal injury caused by our negligence.
You agree not to:
You can delete your account at any time from Settings → Privacy → Delete Account. We can suspend or terminate your account, with or without notice, if you materially breach these terms (e.g. fraud, chargeback abuse, large-scale scraping). Past purchases that have already been delivered under the Article 16(m) waiver remain valid (you keep the licence granted in §5).
We can update these terms from time to time. Material changes will be announced via a notification in-app and/or by email at least 14 days before they take effect; you can close your account before the new terms come into force if you don't agree. Past purchases remain governed by the version that was current at the time of purchase.
These terms are governed by the law of the country named in our Imprint, excluding its conflict-of-laws rules. Any dispute arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts of that country.
Nothing in this clause limits any non-excludable consumer-protection right you have to bring proceedings in the courts of your own country of residence under applicable EU consumer law.
The European Commission provides an ODR platform at ec.europa.eu/consumers/odr. We're not obliged to use it but are happy to engage with any genuine complaint via support@mockmonster.com first.
If any provision of these terms is held unenforceable, the remainder stays in force. These terms (together with our Refund Policy, Privacy Policy, and any specific terms on a particular listing) constitute the entire agreement between you and us regarding the service. They supersede any prior agreements on the same subject.
support@mockmonster.com — see Imprint for full details.